How long does it take until I receive my bracelet after placing an order?

SO SWEDEN will handle your order within 24 hrs. Delivery time is 3-5 days within Sweden. Please click here for more information in regards to countries outside Sweden. Once your order has been placed, you will receive an order confirmation by email including all necessary information in regards to your order. Your order will be shipped out with DHL, UPS or with Postnord. You will receive an email once your order has been shipped, including tracking number in regards to your order. You will be notified by text message or an email once your bracelet is ready for pick up.

How do I make changes to my order?

Changes can be made up to 3 hours after your order has been received. Please email us your preferred change to info@sosweden.se. Please include your order in the subject line.

What material does the SO SWEDEN bracelets have?

Our leather collection is made of genuine leather in your preferred colour, stainless steel details and rubber. The Steel Collection is made of stainless steel details and rubber.

How do I cancel my order?

Notify customer service by sending an email to info@sosweden.se within 1 hour after you place your order for your cancellation to apply.

I haven’t received an order confirmation after placing my order?

If you have not received an order confirmation sent by email from us within 15 minutes of placing your order, please contact us at info@sosweden.se so that we can assist you further.

I do not live in Sweden, do you deliver to other countries?

We ship all over the world. You can easily choose which country we will ship to when you proceed to checkout.

Is it safe to pay with credit card in SO SWEDEN’s web shop?

It´s safe to make a purchase with credit card at SO SWEDEN’s online shop and we use the m ost well known payment provider Klarna. The money is deducted when your order is sent from us. This payment method does not involve any additional costs. Personal data is processed through encryption protocol SSL/TLS.

I chose to pay by Klarna Invoice, how does it work?

When paying via Klarna payment solution, invoice is safe and easy. You never need to provide your card details and you pay after you receive your goods.

– Pay within 14 days, invoice fee is 0 sek
– Choose to pay your invoice with Klarna up to 36 months. From 12 months, interest-free with an invoice fee of 29 SEK. From 12 months upwards, the interest rate is 19.9% with an invoice fee of 29 SEK
– Are you late with your payment?

With Klarna 14 days payment a fee of 60 SEK will be added to your invoice
If you have decided to pay your invoice up to 36 month or less, the added fee is 135 SEK

– Cost of shipping within Sweden is 59 SEK

Use the shipping calculator at checkout to get your cost of shipping. It may vary depending upon your selected country

At the time of purchase, a credit check, which in some cases means that a credit is taken. Then you will receive a copy of the credit report by mail. Personal data is handled in accordance with applicable law.

How do I become an ambassador for SO SWEDEN bracelets?

SO SWEDEN has a complete ambassador program. Once accepted, we will provide you with further details. You can easily register for our ambassador program by emailing us at info@sosweden.se